FAQs

Our motto is “if you don’t get paid, we don’t get paid”. We are a committed billing and collections company with a very solid background in the medical billing field. Our certified billers and coders will make sure you get the maximum allowable amount for your claims.

No. Electronic claim processing can begin once your practice information is entered into our system. A super bill can be picked up at your location, sent by mail, faxed or delivered by a professional carrier.

We challenge all rejected claims and dramatically reduce your accounts receivable. We file all claims electronically, which maximizes your insurance claim reimbursements in the shortest possible time. We eliminate the overhead expense associated with insurance billing such as salaries, vacations, sickness, training, turnover, office space, computer hardware and software, and other operational necessities. In many cases this can result in substantial savings of 60% or more.

No, setup happens rather quickly. After receiving the provider enrollment form back from a practice, we normally have them setup and are billing commercial carriers within 4 business days.

No, We substantially reduce your operation overhead (salary, benefits, office space, hardware and software costs are eliminated). And, we do all of the above at a small fraction of what it would cost your operation to perform the same tasks. Effective medical billing is a much more detail oriented specialty then most in-house billers realize. As an example, there are many trade secrets that can be applied to most situations that can result in operational saving and consistency in payments. We understand or have access to government policies and programs. Keeping up-to-date with all this information can be extremely time consuming to your operation. We understand the importance of the details that insurance companies need for proper payment. We stay informed of all ICD-9 and CPT code changes, and we use our contacts with the carriers to stay abreast of any internal changes that may impact or result in reduced payments / or non-payments for your practice.

We certainly can. We will follow-up on all your receivables in order to reduce un-collectable accounts. We have an excellent system for tracking outstanding monies owed to you. Important in medical billing today, where timely filing is increasingly becoming an issue in both claims processing and appeals.

Yes, we incorporate state of the art technology and the most effective billing techniques available to handle multiple physicians and specialties within a single practice.

Absolutely. We currently service several large group accounts.

The average time to collect on electronic reimbursement is between 14 to 21 days.

Yes we can. Out of town clients are handled the same way. Information is exchanged through fax, telephone, e-mail, regular mail or commercial carriers.

We charge a percentage based on the monies that we collect for your practice. Our fees are competitively priced and vary based on the size of your practice, and the scope of services provided.

No. We do not have any licensing fees or any other ongoing charges. If you relocate, however, we ask that you let us know so that we can update our records. In addition, we will provide you with information about how to handle data exchange when you add a new location or grow your business.

We certainly do. We feel confident about our services and that is why we get paid only after you have collected from the insurance carrier. If we are unable to handle your immediate billing situation via phone, fax, e-mail, or through a commercial carrier, we will pick-up your work within one business day. Finally there is no charge to you for resubmitted claims if it is our fault for the claim being rejected.